Vegan Australia Accredited Business program

Welcome to the Vegan Australia Accredited Business program, the trusted benchmark for food businesses committed to serving authentic vegan dishes, enabling their vegan customers to order with confidence.

About vegan accreditation

The Vegan Australia Accredited Business program aims to ensure vegans can have confidence when ordering vegan menu items from restaurants and cafes. It addresses the real issue of vegans being concerned about hidden animal products. Accreditation aims to remove this doubt for the consumer.

By achieving accreditation, you will not only build trust and widen your customer base but also gain a significant commercial advantage, as vegan consumers increasingly seek out accredited businesses.

In the past some businesses have avoided offering vegan options due to uncertainty. By becoming accredited, you will gain the knowledge you need to confidently cater to a greater range of customers. You will stand out as a vegan-friendly business and attract more customers.

Vegan accreditation training course

The core part of the program is the online training course, designed for restaurant and cafe managers and staff.

This structured course provides food service businesses with the essential skills and knowledge to confidently prepare and label vegan food items for their customers.

The course is designed to give you an understanding of how to:

  • prepare, serve and label vegan meals
  • ensure only vegan ingredients are used in these dishes
  • minimise cross contamination by non-vegan products
  • obtain support to help you check the vegan status of products or ingredients

To gain accreditation, at least one manager per location must complete the course. Additional staff can take it at no extra cost.

Benefits of accreditation

Accrediting your restaurant or cafe assures the public that your business has undertaken and passed training in the area of vegan food preparation and that it will continue to follow the principles of the training.

By gaining accreditation, you give your business a distinct commercial advantage by showcasing your business as being inclusive. Accredited businesses with tasty vegan options on the menu will broaden their customer base, because they will be automatically ready to cater for practically any customer who comes through the door. Vegan food is inclusive and is suitable for vegetarians, people wanting to reduce meat consumption, those concerned about the environment, lactose intolerant diners and health conscious consumers.

A major advantage of taking the vegan accreditation training course is that it will help you avoid mistakes. Improper labelling and preparation of vegan food can lead to disappointed customers and negative reviews.

Support after accreditation

Businesses that have gained accreditation will receive the following.

  • Trade mark: You will receive printed decals of the Vegan Australia Accredited Business trade mark (shown at top of page), which can be used at point of sale or on your window. You will also receive digital copies of the trade mark which you can use in your menus and other marketing materials, such as on websites and social media.
  • Listing on our websites: Your accredited business will be listed in the Accredited business search on the Vegan Australia and Vegan Accredited Business websites. This listing can be searched by business name or region.
  • Priority listing in Fussy Vegan: Your accredited business will gain visibility by getting priority listing in Fussy Vegan Pro, the popular app which helps users easily identify vegan products and restaurants in Australia and Aotearoa New Zealand. Fussy Vegan app users will instantly recognise your business as one that knows how to correctly prepare vegan meals.
  • Complimentary access to Fussy Vegan: If you do not already have the app, you will be given complimentary access to the Fussy Vegan Pro app, so you can check the vegan status of ingredients you use in your business.
  • Certificate of accreditation: Accredited businesses will also receive a digital certificate of accreditation.
  • Ongoing support: If you have any questions, support will be available via email, phone or WhatsApp.

Who can apply

Accreditation is open to businesses operating within the food services industry, including restaurants, cafes and other hospitality, as well as institutional bodies such as school canteens and aged care kitchens. Accreditation is only for food services and catering where a food product is directly served to the customer.

Businesses do not have to be exclusively vegan to gain accreditation, however the Vegan Australia Accredited Business trade mark can only be displayed by businesses that have some vegan items on the menu. This means that a business can become accredited before putting any vegan items on their menu.

Accreditation fees

  • First year: The application fee is $150 (plus GST). This will give you access to the accreditation course for as many staff members at the location as required.
  • Renewal: The annual renewal fee is $100.00 (plus GST). You and your staff will continue to have access to the accreditation course.

Multiple locations

If your business has multiple locations (up to five), each location requires a separate application and fee and at least one manager at each location must complete the accreditation course.

Food chains with over five locations under the same brand are not eligible to be part of the Vegan Australia Accredited Business program. They should apply for the Vegan Australia Certified program instead.

Steps to get accredited

1. Apply online:

  • Complete the application form.
  • Pay the application fee for the first year.
  • This gives you one year of accreditation upon successful completion of our online course.

2. Complete the accreditation course:

  • This takes about 30 minutes to complete.
  • At least one manager per location must complete it. Additional staff can take it at no extra cost.
  • Ensure that all relevant staff are aware of the content of the accreditation course.

3. Get accredited and promoted:

  • Agree to the trade mark licence agreement, in particular that food items labelled as vegan meet the criteria as described in the course.
  • Use the official Vegan Australia Accredited Business trade mark.
  • Receive priority listing in the Fussy Vegan Pro app.
  • Enjoy ongoing support via email, phone or WhatsApp.

Apply now

If you have any questions, please contact us via email at [email protected]


About Vegan Australia

Vegan Australia is the national voice for veganism in Australia. It advocates for veganism with campaigns such as Sizzle for Change, the Vegan Pledge, Vegan Education in Schools and the Vegan Australia Certified program.

The difference between vegan accreditation and certification

Vegan Australia runs both the Vegan Australia Certified program and the Vegan Australia Accredited Business program.

Vegan Australia Certified: This applies to vegan products, mainly packaged retail products, including well-known brands available in every supermarket, such as Blackmores, Vegemite, Peters Drumstick and Nuttelex.

Vegan Australia Accredited Business: This applies to retail food businesses where a food product is directly served to the customer, such as restaurants and cafes. It is a training program to ensure that the establishment is knowledgeable about vegan food preparation and labelling.

In summary, certification applies to individual products whereas accreditation is a training program that applies to businesses where a food product is directly served to the customer.

The vegan business accreditation programs for Australia and Aotearoa New Zealand ensure restaurant and cafe customers can have confidence when ordering vegan dishes.

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